Privacy Policy
Effective date: 6/27/2026 Last updated: 6/27/2026
This Privacy Policy explains how Simplidex LLC (“Simplidex,” “we,” “us”) collects, uses, and shares information when you use the Simplidex mobile app and related services (the “Service”). Simplidex is a privacy-first social contact-management app: you control who can see each piece of your contact information.
If you have questions, contact us at support@simplidex.com.
Information We Collect
Account information. When you create an account we collect your email address and a password (stored only in hashed form by our authentication provider). We send a verification code to confirm your email.
Profile information. Your display name, username, optional profile photo, and your discoverability setting (who can find you).
Contact information you add. The phone numbers, email addresses, mailing addresses, social links, and similar fields you choose to add to your profile, along with the privacy setting you assign to each (public, connections-only, or hidden), including any per-connection overrides you set.
Contacts you import. If you grant contacts permission, you may import contacts from your device to store them in Simplidex and to find people you know who already use Simplidex. To do this, we process the names, phone numbers, and email addresses of those contacts. Email addresses and phone numbers used for matching are stored in normalized form. Only import contacts you have a basis to share with us (see Terms).
Connections. Records of the connection requests you send and accept, and your relationships with other users.
Device and technical information. A push-notification token (if you enable notifications), and basic technical data necessary to operate the Service.
We do not collect precise location, and we do not sell your personal information.
How We Use Information
- To provide the Service: create your account, store your profile and contacts, and let you connect with others.
- To match you with people you know, based on phone numbers and email addresses, subject to your discoverability settings.
- To enforce your privacy choices about which fields each connection can see.
- To send transactional messages (email verification, password reset) and, if enabled, push notifications about connection activity.
- To secure the Service, prevent abuse, and comply with law.
How Information Is Shared
With other users, per your settings. Your contact fields are shared with your connections only according to the visibility you set for each field. Your discoverability setting controls whether others can find you.
With service providers (sub-processors). We use trusted providers to operate the Service, including:
- Supabase — database, authentication, and file storage hosting.
- Expo — push-notification delivery.
- Namecheap — website hosting. These providers process data on our behalf under appropriate agreements.
For legal reasons. We may disclose information if required by law or to protect rights, safety, and the integrity of the Service.
We do not sell personal information or share it for cross-context behavioral advertising.
Data Storage and Security
Your data is stored on managed infrastructure provided by our hosting and backend providers. We use industry-standard safeguards, including encryption in transit and access controls that restrict each user’s data to that user and the connections they authorize. No method of transmission or storage is 100% secure.
Data Retention and Deletion
We retain your information for as long as your account is active. You can delete your account at any time from within the app (Settings → Delete Account). Deleting your account removes your profile, contact fields, imported contacts, connections, and profile photo, and deletes your authentication record. Some information may persist in backups for a limited period or where retention is legally required.
Your Rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing (for example, under GDPR or CCPA/CPRA). You can exercise many of these directly in the app, or contact us at support@simplidex.com. We will not discriminate against you for exercising these rights.
Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
International Users
We may process and store information in countries other than where you live. Where required, we use appropriate safeguards for international transfers.
Changes to This Policy
We may update this Policy from time to time. We will post the new effective date and, for material changes, provide additional notice.